Dental practice management for the whole team
Joanne Williams – Dental Practice Management Consultant
Joanne Williams has been working with dental professionals in Calgary for many years helping with all aspects of dental practice management from administration to clinical. She now works with clinics to implement changes to create a more effective way to manage the practice needs. Creating a system for digital environments and managing all that is required in this new chartless and paperless environment. With many years of experience creating continuing care systems she will help your administration staff, hygiene co ordinator as well as hygienists to manage their patients’ appointments and treatment more effectively.
JDC Dental Consulting taps into years of experience and knowledge to help you develop your dental practice into a successful, well-managed business. Our training techniques will improve your internal communication, as well as the structure, organization and data management processes within all levels of your practice.
A dental practice, or any successful business is built on systems that allow constant flow and consistency which will lead to a less stressful environment for your staff and the patients. JDC professional consultants will coach your members on phone etiquette, patient management ,hygiene co-ordination and patient appointment management for continuing care and treatment planning. Office management coaching for leadership and reporting systems. While we are working with your team we will often be adding new information and job tasks for various members, this is done over a series of phases. JDC will be in the clinic working with the staff to ensure that the systems within these phases are understood and working well.
JDC will spend two days assessing how the clinic currently operates. During the two days we will begin to see ways to streamline the current systems in place. We will also look into your computer systems, appointment book scheduling, continuing care set-up , treatment planning and reporting. During the assessment we will not disturb the flow of the everyday operations we are there to observe only.
Following the assessment we will begin to work with you to make whatever changes necessary. Our approach to the issues will work in phases. Our program is implemented during a six month or yearly period. During that time we will be supporting you through telephone , email and conference calls.
We will then begin to monitor your progress during our JDC CHECK IN CHECK UP PROGRAM. This will include 2 days visits during which we will be analyzing data, monitoring systems and on-site training if required.
Joanne Williams brings 20 years of clinical knowledge of all aspects of the business of dentistry. She began her career in Phoenix Arizona as a clinical assistant. During the management of her clinic she has trained and implemented systems for patient management, recare management, treatment planning , production and accounting. She has worked on Exan Mercedes, Power Practice, Curve Hero, Dentrix and Dexis. She held the position of Certified Dentrix Trainer with Henry Schein Practice Solutions for Alberta which brought her into more than 60 practices over the last year. During that time she was instrumental in creating and setting up systems that would work for each particular clinic. She has taught seminars on the use of digital office environments, 3D charting and treatment planning as well as advanced courses in dental practice management software. Listening to the concerns of her clients helps to create a working environment that all can enjoy.
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