I'm here for you and your team to help bring everyone together and bridge that gap.




Joanne Williams - CEO of JDC Dental Consulting

Joanne Williams has been working with dental professionals in Calgary for 25 years. She has worked in all aspects of a dental practice from clinical to management. Joanne has been the Dentrix G4 trainer for Alberta and British Columbia and works extensively with the Dentrix G4 management software. She is experienced with the complete implementation of Dentrix from provider set up, fee guide implementation, Continiung Care set up, treatment planning and all report options available to help in your practice management. She has also provides seminar training to many doctors and their staff in beginning or advanced systems for Dentrix G4. She now works with clinics to implement changes to create a more effective way to manage your practice needs. Creating a system for digital systems and managing all that is required in this new chart-less environment. Through her many years of experience of creating continuing care systems she will help your administration staff, hygiene co ordinator as well as hygienists to manage their patients and their needs more effectively.

JDC Dental Consulting taps into years of experience and knowledge to help you develop your dental practice into a successful, well-managed business. Our training techniques will improve your internal communication, as well as the structure, organization and data management processes within all levels of your practice.


Areas of consulting & Services


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Digital xray and imaging training

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Practice Transitions

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Hygiene Coordination

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Treatment Coordination

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Administration Training

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Check In, Check Up

Our check in and check up program works to help your staff stay on track. During the training process we are often adding a lot of new information to how different jobs and tasks are completed. We believe that by checking in to check up on how the systems are working helps to maintain the systems that have been put in place. If additional training is required to help with various concerns we will provide that during our visit. In order to track the success reporting on the goals may be required to keep on task with the goals we have set. JDC will continue to follow the progress of the office and your team for a period of six months after the initial training and system implementations have been completed. This is a 1-2 day visit that will take place during office hours.


Clinical Assessment

JDC will spend two days assessing how the clinic currently operates. During the two days we will begin to see ways to streamline the current systems in place. We will also look into your computer systems, appointment book scheduling, continuing care set-up , treatment planning and reporting. During the assessment we will not disturb the flow of the everyday operations we are there to observe only.

Following the assessment we will begin to work with you to make whatever changes necessary. Our approach to the issues will work in phases. Our program is implemented during a six month or yearly period. During that time we will be supporting you through telephone , email and conference calls.

We will then begin to monitor your progress during our JDC CHECK IN CHECK UP PROGRAM. This will include 2 days visits during which we will be analyzing data, monitoring systems and on-site training if required.


Clinical Experience

Joanne Williams brings 20 years of clinical knowledge of all aspects of the business of dentistry. She began her career in Phoenix Arizona as a clinical assistant. During the management of her clinic she has trained and implemented systems for patient management, recare management, treatment planning , production and accounting. She has worked on Exan Mercedes, Power Practice, Curve Hero, Dentrix and Dexis. She held the position of Certified Dentrix Trainer with Henry Schein Practice Solutions for Alberta which brought her into more than 60 practices over the last year. During that time she was instrumental in creating and setting up systems that would work for each particular clinic. She has taught seminars on the use of digital office environments, 3D charting and treatment planning as well as advanced courses in dental practice management software. Listening to the concerns of her clients helps to create a working environment that all can enjoy.


PO Box 36118 Lakeview Post Office, Calgary AB T3E 7C6 || ©JDC Dental Consulting 2014 || All rights reserved ||